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A complaint about street fundraising: Mr E

The complaint

Mr E told us that a fundraiser was fundraising on the street without the proper licence in place.

Our findings

We found that the charity did not have a street collection licence for their collection.

Our recommendations

The charity had already taken steps to correct the problem. The charity had applied for the appropriate licence. They told us that the fundraiser involved would not be collecting for a period of time. They also said that they would produce more guidance to ensure they were compliant with the Code of Fundraising Practice.

We were satisfied with the action already being taken by the charity and did not make any additional recommendations.