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A complaint about street fundraising: Mr H

The complaint

Mr H complained two charity fundraisers were pressurising members of the public to donate. He said they became aggressive when asked questions about the charity’s work, and wouldn’t confirm how much of the money being raised went to the charity.

Our findings

We found that the charity did not make all reasonable efforts to ensure that its fundraisers were compliant with the Code.

We also found that the solicitation statement used by the fundraisers was not compliant with the Code.

Our recommendations

We did not make any recommendations as part of this investigation because the charity was closing.