Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

Complaints process

We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
Read more
Investigation summary

Gables Farm Dogs and Cats Home: June 2022

Read the investigation summary.
Read more
Publication

Implementing the FPS evaluation recommendations

An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
Read more
Consultation response

Department for Communities consultation on a code of practice for gambling operators: response from the Fundraising Regulator

The Fundraising Regulator’s response to a consultation hosted by the Department for Communities in Northern Ireland on the introduction of a code of practice for gambling operators who hold a licence,...
Read more
Guidance

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
Read more
Investigation summary

The Ehlers-Danlos Support UK: March 2022

Read the investigation summary.
Read more
Investigation summary

Penny Appeal: March 2022

Read the investigation summary.
Read more
Guidance

Tips for giving safely to charity

You should be alert to common fraud tactics when giving in-person or online. This will give you confidence to donate to genuine causes.
Read more
Coronavirus guidance

Coronavirus (COVID-19): Supporting safe and responsible fundraising

This guidance was published on 16 February 2022. This guidance aims to support charities and their fundraising partners, to fundraise safely and responsibly in ways which protect the public, fundraise...
Read more
Guidance

Charity bags: advice for the public

This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
Read more
Publication

Our consultation policy and process

We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
Read more
Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
Read more
Closed consultation

Consultation on the Code of Fundraising Practice: closed November 2018

In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
Read more
Publication

Code of Fundraising Practice response paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
Read more
Publication

Annual complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising in 2017/18.
Read more
Consultation response

Charities SORP Committee Governance Review 2018-19: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
Read more