After analysing the findings from our 2023 survey , we made the decision to pause collecting data from charities for part two of our Annual Complaints Report (ACR) for around two years.  

As part of the launch of the new Code of Fundraising Practice (the code), we’ve published three support guides to help fundraising organisations apply the code in practice.

Retailers play a vital role in supporting charitable causes. Whether it’s by hosting fundraising events, partnering with charities, or providing space for in-store collections, their contributions add...

Suzanne McCarthy explains how the new code will provide public protection, accountability and excellence in fundraising – now and into the future.