News

On 1 October 2019 the new Code of Fundraising Practice came into effect. Our Head of Policy Priya Warner writes about how we have brought the code to life on our website and how to navigate the new layout.

Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.

Richard Sisson, Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.

Lord Toby Harris, Chair of the Fundraising Regulator, discusses our latest research on public awareness, trust and expectations.

Ebadur Rahman, Co-Founder of MuslimGiving explains why Ramadan is an important time for fundraising, and how to make sure you donations go to the right place.

Using findings from the Complaints Report 2017-18, Gerald Oppenheim explains what key lessons charities can learn to handle complaints effectively.

John Kitchen from Royal Mail talks about how selling old stamps to raise money for a good cause can lead to fraud, and how to avoid it.

A closer look at how the levy team decided on what changes should be made to the fundraising levy.

Head of Policy, Priya Warner talks about what the next steps are for the new Code, following a consultation last year.

Gerald Oppenheim, Chief Executive explains why fundraisers should respect the data protection rights of the public, for Data Protection Day 2019.