News

Comment

Changes to the way we report on complaints data from charities

In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
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Comment

Update on our market inquiry into the use of subcontracting in face-to-face fundraising

Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
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Comment

The Fundraising Levy and why it’s vital for self-regulation

Our Head of Finance Nick Allaway, who has been at the Fundraising Regulator since 2016, shares his thoughts on the history of the Fundraising Levy, why it’s vital for successful regulation of the fund...
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Comment

Insights from our Complaints Handling Survey 2023

Sara Asaria, Policy Officer at the Fundraising Regulator, discusses insights from our Complaints Handling Survey conducted in summer 2023.
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Comment

Charities urged to review their subcontracting relationships

Paul Winyard, Head of Policy at the Fundraising Regulator, discusses recent issues related to the use of subcontracting by fundraising agencies and the risks trustees should be aware of.
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Comment

Learning from the code review 2022-24 information gathering process

Paul Winyard, Head of Policy at the Fundraising Regulator, shares more about the review of the Code of Fundraising Practice 2022-24 and what we learned from the public call for information and stakeho...
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Comment

Five fundraising best practice considerations when working with others

Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on the results of a recent inquiry by the Charity Commission for England and Wales and the learning from this case about things t...
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Comment

Our regulatory remit and how we assess complaints

Catherine Orr, Head of Casework at the Fundraising Regulator, explains more about the way we assess the complaints we receive and how we respond to those outside our regulatory remit.
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Comment

Implementing the first phase of our equality, diversity and inclusion strategy

Lord Toby Harris, Chair of the Fundraising Regulator, reflects on progress made in implementing the first internal phase of our equality, diversity and inclusion (EDI) strategy.
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Comment

Research finds that three quarters of respondents would be more confident in supporting a charity that displayed the Fundraising Badge

Daisy Houghton, our Head of Communications and Corporate Services, reflects on the insights from a nationally representative survey of the general public which shows high levels of trust associated wi...
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Comment

Fundraising past, present and future: reflections on 2022 and beyond

As the year 2022 comes to a close, Charlotte Urwin, Head of Policy at the Fundraising Regulator, reflects on lessons learned from past emergencies fundraising and the challenging present circumstances...
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Comment

What to do if you raise more donations than you need, don’t raise enough, or cannot achieve your purpose

Former Head of Policy at the Fundraising Regulator, reflects on the changes introduced by the Charities Act 2022 in England and Wales and the importance of including secondary purposes when setting up...
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Comment

Safe and responsible fundraising for the future: lessons from the coronavirus pandemic

Charlotte Urwin, Head of Policy at the Fundraising Regulator, reflects on the lessons learned from the coronavirus pandemic, and how charities can make sure their fundraising is safe and responsible f...
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Comment

Reflections and learning from our self-reporting pathway

Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on our self-reporting pathway and the development of our proactive regulatory model.
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Comment

Launching the code review 2022-24 public call for information

Paul Winyard, Policy Manager at the Fundraising Regulator, sets the scene for the review of the Code of Fundraising Practice taking place between 2022-24 and explains more about the purpose of the pub...
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Comment

Streamlining our registration process

Former Registration Service Manager Alex Edmondson explains how we’ve streamlined the process of applying to register and information about the Fundraising Levy 2022/23. 
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Comment

Is your charity compliant with the Fundraising Preference Service?

Subodh Patel, Manager of the Fundraising Preference Service, explains how your charity can make sure it is compliant with the Code of Fundraising Practice and data protection law by accessing its FPS ...
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Comment

Cryptocurrencies, NFTs and the future of fundraising

Charlotte Urwin, Head of Policy at the Fundraising Regulator, explores cryptocurrencies and non-fungible tokens (NFTs) and how the code provides a useful framework for considering whether accepting th...
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Comment

Gathering intelligence and providing support through self-reporting fundraising incidents

Catherine Orr, Head of Casework at the Fundraising Regulator, explains how we developed a new pathway for self-reporting fundraising incidents to protect the public; provide advice and support to repo...
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Comment

WITHDRAWN Coronavirus (COVID-19): Safe and responsible fundraising as COVID-19 restrictions lift

This advice was withdrawn in 2022. Charlotte Urwin, our Head of Policy, and Dan Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain more about how we have d...
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Comment

A transparent and fair Fundraising Levy

Alex Edmondson, Registration Service Manager at the Fundraising Regulator, explains how the fee structure for supporting the independent regulation of fundraising is calculated and how paying the levy...
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Comment

Leaving nothing to chance: what you need to know about lottery, free draw and prize competition fundraising

Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator highlights some of the regulations fundraisers must follow when hosting a lottery, and things the public should be aware of when ...
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Comment

Reflecting on the past five years of fundraising and data protection regulation

Lord Toby Harris, Chair of the Fundraising Regulator and Elizabeth Denham CBE, the UK Information Commissioner, reflect on the past five years of fundraising and data protection regulation in the char...
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Comment

Four small words of great significance: the key values of fundraising practice

Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator, shares why the fundraising values are essential for creating a positive fundraising experience.
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