Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Publication

An external review of our casework: 2021

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.
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Investigation summary

Operation Smile UK: December 2021

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Investigation summary

The Wildheart Trust: December 2021

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Investigation summary

The Humanitarian and Saving Lives Trust: December 2021

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Investigation summary

Asian Foundation for Help: December 2021

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Publication

Annual Complaints Report 2020/21

A report about fundraising complaints received by the Fundraising Regulator and reported by the charity sector in 2020/21.
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Investigation summary

The Krishnamurti Foundation Trust: June 2021

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Investigation summary

Shelter: June 2021

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Investigation summary

Guru Nanak Darbar Gurdwara, Oakengates: March 2021

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Investigation summary

The PCC of The Ecclesiastical Parish of St John Cove: March 2021

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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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Publication

Code of Fundraising Practice consultation paper: closed November 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
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Publication

The Fundraising Promise

This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
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Publication

Code of Fundraising Practice response paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
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Publication

Code of Fundraising Practice consultation paper: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This discussion paper w...
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Publication

Code of Fundraising Practice response paper: closed December 2017

In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in February 2018.
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