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Resource library
Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
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Webinar
Webinar: Handling complaints
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
9 December 2020
Publication
Evaluation of the Fundraising Preference Service
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
13 November 2020
Webinar
Webinar: Trustee responsibilities
This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
14 October 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
14 September 2020
Webinar
Webinar: Introduction to the code
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
5 August 2020
Publication
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
11 March 2020
Consultation response
ICO draft Direct Marketing Code of Practice: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on the draft Direct Marketing Code of Practice.
2 March 2020
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
15 January 2020
Consultation response
ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator
A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on a direct marketing code of practice.
17 December 2018
Consultation response
Consultation on the charity digital code: response from the Fundraising Regulator
A response from the Fundraising Regulator to the steering group of organisations consulting on the Charity Digital Code of Practice.
24 September 2018
Consultation response
NCVO consultation on a charity code of ethics: response from the Fundraising Regulator
A response from the Fundraising Regulator to the NCVO (the National Council for Voluntary Organisations) consultation on a charity code of ethics.
13 September 2018
Publication
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
1 September 2018
Guidance
Charity challenge events
10 tips for taking part in events run by challenge event companies
30 July 2018
Closed consultation
Consultation on the Code of Fundraising Practice: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
30 June 2018
Guidance
Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers
Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
20 June 2018
Publication
The Fundraising Promise
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
18 June 2018
Publication
Code of Fundraising Practice response paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
1 June 2018
Guidance
GDPR briefing: Charitable trust fundraising (6)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Corporate fundraising (4)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Community fundraising (3)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Legacies (5)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Fundraising (2)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Guidance
GDPR briefing: Introduction (1)
The Fundraising Regulator and Chartered Institute of Fundraising (CIoF) produced six data protection briefings in February 2018 in advance of the General Data Protection Regulation (GDPR) becoming eff...
26 February 2018
Closed consultation
Consultation on the Code of Fundraising Practice: closed December 2017
In the winter of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on encompassing developments in the law and guidance on data protection.
1 February 2018
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Home
About us
Our staff
Our board
Our committees
Corporate publications
Our governance
Memorandums of Understanding
5 years of effective regulation
Our services
Complaints and investigations
The Fundraising Badge
Register with us
Get involved
Proactive regulation
Fundraising Preference Service
About fundraising
Directory of registered organisations
Fundraising topics
Resource library
Code Advice Service
Annual Complaints Report
Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary