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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation
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A complaint about misleading fundraising: Mr J

Mrs J complained that a charity was selling a product on the basis that “all proceeds” would go to them, and that this was false and misleading.
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Guidance
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Safer giving advice

Advice for the public on safer giving and what to look out for.
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Rulebook
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Door-to-door fundraising rulebook

How fundraisers approaching households are expected to behave. It includes:
1. approaching households respectfully;
2. the time of day that fundraisers may knock; and
3. fundraisers' responsibilities regarding no-cold-calling zones and door stickers.
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Investigation
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Decision: Neet Feet Ltd and eight charities

The Fundraising Regulator’s decision following an investigation into Neet Feet Ltd and eight charities
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