We investigate complaints about charitable fundraising where these cannot be resolved by organisations themselves or where it has caused, or has the potential to cause, significant public harm. Our co...
This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
Key behaviours expected of fundraisers: guidance for fundraisers
This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
Code of Fundraising Practice response paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...