Fundraising Preference Service
The Fundraising Preference Service (FPS) is a website-based service that can help members of the public control the communications they receive from charities.
By entering your details on the Fundraising Preference Service website, or by calling the helpline on 0300 3033 517, you can choose to stop email, telephone calls, addressed post and/or text messages directed to you personally from a selected charity or charities.
For more information and to see our Frequently Asked Questions, please click on the relevant box below.
Are you a smaller charity? See our quick guide to FPS here.
Rebuilding public trust in fundraising
A cross-party review into the self-regulation of charity fundraising took place in Summer 2015. The review took evidence from key stakeholders in order to identify what changes are required to rebuild public trust in fundraising by charities.
A key frustration identified by members of the public was a lack of control over the nature and frequency of fundraising approaches. The review identified a need for a service to help individuals manage their communications with charities more easily.
A working group was set up in December 2015 to discuss and develop the details of the service, followed by a consultation in Autumn 2016.
The new system has been designed to help people easily manage the communications they receive from charities.