Code 2025 change log

The previous wording required ID badges for professional fundraisers to include the name and contact details of both the charitable institution and the third-party employing the fundraiser. Feedback suggested that this could create practical challenges in situations where fundraisers from a single agency work on behalf of multiple charities – for example, the need to produce multiple ID badges. As rule 7.4.4 requires that fundraisers can be clearly identified as representing a charitable institution (for example, through branded clothing), we concluded that it may not be necessary to include this information on every ID badge. 

The wording at the end of the section on ID badges has been revised to read: 

All ID badges must contain: 

• the identity of the fundraiser; 
• a recent photograph of the fundraiser; 
• a signature or other authorisation (such as a company stamp) from the charitable institution or the professional fundraiser who employs the fundraiser; and 
• the name of, and contact details for, the charitable institution the fundraiser is collecting for or the third party who employs the fundraiser. 

The following wording has been removed from the code: 

ID badges for professional fundraisers must also include the name and contact details of the third‑party employing the fundraiser. 

This change aligns with the approach in the 2019 code (rules 8.4.12, 8.4.15, and 8.4.27) and removes the need to provide details for both. 

Feedback suggested that the requirement in rule 7.5.2 to provide information about “any processing fees” in an unstaffed collection could be interpreted as referring to every fee, including standard transaction costs, such as card processing fees. These are not expected to be quoted in other fundraising activities and this was not the intention of the rule. 

To clarify, the wording has been revised to: ‘Details of the processing fees involved in the donation.’ 

A new glossary entry for ‘processing fee’ has also been added: 

‘A fee paid to a fundraising partner to process a donation to a charitable institution. This does not include standard transaction fees, such as card processing fees.’ 

Some fundraising organisations requested clarity about the explanatory information following rule 14.3.3, which required: ‘giving the testator at least two partners to choose from, without providing a recommendation.’ 

Some interpreted this as requiring fundraisers to maintain formal partnerships with at least two will-writing providers, which was not the intention. 

To clarify, the wording has been revised to: 

‘giving the testator at least two providers to choose from, without providing a recommendation.’