Please be aware that the Fundraising Regulator cannot offer legal advice. You are responsible for making sure that you get the advice you need to meet any legal requirements. If there is a difference between the code and the law, you must follow the law rather than the code. See the section using the code for more information.
How to contact the Code Advice Service
To ask a question about the code, please use our online form. If you have any difficulties completing the form, you can contact us by:
phone: 0300 999 3407 (Monday to Friday, 09.30 am – 4.30 pm) and please select option 4 'An enquiry about fundraising standards or the Code of Fundraising Practice'
For any other enquiries, please visit the Contact us page for more information.