Resource library | Fundraising Regulator

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

(-) Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...

Charity challenge events

10 tips for taking part in events run by challenge event companies

Complaints handling guidance for charities and third-party fundraising organisations

Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...

Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...