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Coronavirus guidance

Our guidance and resources to support charities, fundraising organisations and the public during the Coronavirus (COVID-19) pandemic.
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Advice for fundraising organisations

Many charities are facing complex decisions, not only about their fundraising activity, but what that means for future income generation and the important work they do. To help charities make sure their fundraising continues to be honest, open, respectful and legal, we have produced the resources below.

News

Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising

Statement from the Fundraising Regulator and Chartered Institute of Fundraising following UK government announcements.
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Opinion

Supporting a safe and responsible return to fundraising

Priya Warner, Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain that for fundraising to restart sa...
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Coronavirus advice

Coronavirus (COVID-19): Fundraising key principles guidance

This guidance was updated on 15 October 2020. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus advice

Coronavirus (COVID-19): Public fundraising guidance

This guidance was updated on 15 October 2020. This guidance is part of a series of resources produced by the Fundraising Regulator and the Chartered Institute of Fundraising that aims to support chari...
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Coronavirus advice

Coronavirus (COVID-19): advice on fundraising

This advice was updated on 25 June 2020. We will update this advice on direct marketing and fundraising events as more information emerges.
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Advice for the public

Many people are responding with generosity during the current crisis. Whether you are thinking of setting up a fundraising appeal or donating to support a charity, read our advice on giving safely and fundraising legally and ethically.

Coronavirus advice

5 things you can expect from fundraisers during the Coronavirus pandemic

This guidance is designed to highlight five things that members of the public can expect from fundraisers during the Coronavirus pandemic.
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Opinion

Setting up a Coronavirus appeal: What you need to know

Priya Warner, Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal and ethical, and has the best chance of suc...
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Coronavirus advice

10 steps to setting up a fundraising appeal

This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
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News

Regulators urge safe giving as communities respond to Coronavirus pandemic

The Charity Commission and Fundraising Regulator today urged people to ‘give safely’ as people continue to respond with generosity in the current crisis.
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Guidance

Safer giving advice

This guidance is designed to provide practical advice to help you avoid fraudsters and scams, and make sure your money goes to support genuine charities.
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Other resources

Guidance

Quick guide - Telephone preference service (TPS) compliance checking

Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
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Guidance

Online fundraising - advice and guidance for the public

This guidance is designed to highlight the key things you need to know about online fundraising platforms, whether you are setting up an appeal of your own, or donating to an existing one.
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Guidance

Data protection library: General Data Protection Regulation (GDPR) guidance and information

The General Data Protection Regulation (GDPR) became effective on 25 May 2018. This guidance summarises the resources available to help fundraising organisations comply with data protection legislatio...
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