News

Comment

The Fundraising Levy and why it’s vital for self-regulation

Our Head of Finance Nick Allaway, who has been at the Fundraising Regulator since 2016, shares his thoughts on the history of the Fundraising Levy, why it’s vital for successful regulation of the fund...
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Comment

Insights from our Complaints Handling Survey 2023

Sara Asaria, Policy Officer at the Fundraising Regulator, discusses insights from our Complaints Handling Survey conducted in summer 2023.
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Comment

Charities urged to review their subcontracting relationships

Paul Winyard, Head of Policy at the Fundraising Regulator, discusses recent issues related to the use of subcontracting by fundraising agencies and the risks trustees should be aware of.
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Comment

Learning from the code review 2022-24 information gathering process

Paul Winyard, Head of Policy at the Fundraising Regulator, shares more about the review of the Code of Fundraising Practice 2022-24 and what we learned from the public call for information and stakeho...
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Comment

Five fundraising best practice considerations when working with others

Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on the results of a recent inquiry by the Charity Commission for England and Wales and the learning from this case about things t...
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Comment

Our regulatory remit and how we assess complaints

Catherine Orr, Head of Casework at the Fundraising Regulator, explains more about the way we assess the complaints we receive and how we respond to those outside our regulatory remit.
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Comment

Implementing the first phase of our equality, diversity and inclusion strategy

Lord Toby Harris, Chair of the Fundraising Regulator, reflects on progress made in implementing the first internal phase of our equality, diversity and inclusion (EDI) strategy.
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Comment

Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
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Comment

Four ways your charity can improve its fundraising reporting

Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
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Comment

WITHDRAWN Coronavirus (COVID-19): Supporting a safe and responsible return to fundraising

This advice was withdrawn. Priya Warner, former Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain ...
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Comment

WITHDRAWN Coronavirus (COVID-19): Setting up a Coronavirus appeal - what you need to know

This advice was withdrawn in 2022. Priya Warner, former Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal a...
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Comment

Refining our complaints process

Catherine Orr, Head of Casework, reflects upon the findings from our first external review and the learning that we have implemented as a result.
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Comment

What we’ve learned from answering enquiries from charities and the public

Edward Brown, former Standards Officer, writes about what we’ve learned from answering enquiries from charities and the public
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