News

Comment

Responding to feedback from the sector from our levy review

Our Chair, Lord Toby Harris, discusses the outcome of our levy review, and our decision to increase the Fundraising Levy and registration fee following the review.
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Developing a proportionate response to Fundraising Preference Service compliance

The Fundraising Preference Service has been helping people manage their communications with charities, and end contact with those that they no longer want to hear from. In 2020 we commissioned an inde...
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Changes to the way we report on complaints data from charities

In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
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Update on our market inquiry into the use of subcontracting in face-to-face fundraising

Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
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Trust in fundraisers: reflections on our annual accountability event

Following our annual accountability event on 18 November 2019, Lord Toby Harris reflects on discussions on the topic of trust in fundraisers.
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Fundraising on Giving Tuesday

To mark Giving Tuesday, Gráinne Mathews, who leads Giving Tuesday UK for the Charities Aid Foundation, reflects on how charities have used the global fundraising movement to try new ways of fundraisin...
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Questions your board should be asking about fundraising

To mark Trustees’ Week, Suzanne McCarthy, Chair of Depaul UK and board member of the Fundraising Regulator, writes about questions your board should be asking about fundraising.
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Five top tips to avoid fundraising fraud

Former Head of Policy Priya Warner shares five top tips to avoid fundraising fraud for International Charity Fraud Awareness Week.
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Navigating the Code of Fundraising Practice online

On 1 October 2019 the new Code of Fundraising Practice came into effect. Former Head of Policy Priya Warner writes about how we have brought the code to life on our website and how to navigate the new...
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Naming organisations that we investigate

Catherine Orr, Head of Casework, sets out the case for naming charities that we investigate as part of our complaints work.
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The ICO on Data Protection: 5 ways to build supporter trust

Richard Sisson, former Senior Policy Officer at the Information Commissioner’s Office, reflects on data protection essentials for charities and ways to build supporter confidence.
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We need to work together to grow public trust in fundraising

Lord Toby Harris, Chair of the Fundraising Regulator, discusses our latest research on public awareness, trust and expectations.
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Safer giving of Zakat during Ramadan

Ebadur Rahman, Co-Founder of MuslimGiving, explains why Ramadan is an important time for fundraising, and how to make sure you donations go to the right place.
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Dealing with complaints more effectively

Using findings from the Complaints Report 2017-18, Gerald Oppenheim explains what key lessons charities can learn to handle complaints effectively.
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Old stamps, new tricks: how to avoid stamp fraud

John Kitchen from Royal Mail talks about how selling old stamps to raise money for a good cause can lead to fraud, and how to avoid it.
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Behind the scenes with the levy team

Caroline Trabasas, former Levy and Registration Manager at the Fundraising Regulator, shares a closer look at how the levy team decided on what changes should be made to the fundraising levy.
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Reviewing the Code: what happens next

Former Head of Policy, Priya Warner talks about what the next steps are for the new Code, following a consultation last year.
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Respect your donors’ data wishes

Gerald Oppenheim, Chief Executive explains why fundraisers should respect the data protection rights of the public, for Data Protection Day 2019.
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Tell your story to encourage support on Giving Tuesday

On Giving Tuesday, Suzanne McCarthy, Board Member of the Fundraising Regulator, explains why going back to basics and telling a story can help charities fundraise.
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Good fundraising relies on the innovation and diversity of trustees

Sacha Deshmukh, Board Member of the Fundraising Regulator, talks about what he's learned from his time on charity trustee boards, and why diversity and innovation are vital for ethical, sustainable fu...
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People, process and technology: how GoFundMe keeps users safe

A blog by Meghan Luther at GoFundMe for Charity Fraud Awareness week 2018, explaining how the fundraising platform protects donors and beneficiaries against the risk of fraud.
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Commercial participators: how to find the right one for you

What is a commercial participator and how can your charity choose the right one? Jane Montague explains the value commercial participators offer and how to avoid the sharks.
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Back to basics on fundraising standards

The latest consultation aims to make the Code of Fundraising Practice accessible to everyone. Former Policy Manager Stephen Service explains why we need your feedback.
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Effective regulation, effective fundraising, effective charities

A response from Chief Executive Gerald Oppenheim to David Ainsworth of Civil Society.
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