Home

News

Comment

Responding to feedback from the sector from our levy review

Our Chair, Lord Toby Harris, discusses the outcome of our levy review, and our decision to increase the Fundraising Levy and registration fee following the review.
Read more
News

The Fundraising Regulator announces increase to the Fundraising Levy following review

The Fundraising Regulator has announced it is to increase the fundraising levy and registration fee following a sector focussed review.
Read more
Comment

Developing a proportionate response to Fundraising Preference Service compliance

The Fundraising Preference Service has been helping people manage their communications with charities, and end contact with those that they no longer want to hear from. In 2020 we commissioned an inde...
Read more
News

Fundraising Regulator market inquiry findings urge charities to review their subcontracted face-to-face fundraising relationships

The Fundraising Regulator has published the findings of its first market inquiry into the use of subcontracting in face-to-face fundraising by charities and fundraising agencies.
Read more
News

Regulators urge safe giving to charities this Ramadan

Ramadan is a time of generosity and charitable giving amongst 3.9 million British Muslims, and it is vital that donations reach their intended good cause.
Read more
Comment

Changes to the way we report on complaints data from charities

In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
Read more
Comment

Update on our market inquiry into the use of subcontracting in face-to-face fundraising

Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
Read more
Comment

Four steps for making your sorry, a good sorry

Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.
Read more
News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (27 Nov 2020)

This advice was withdrawn in January 2021. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
Read more
News

Fundraising Regulator publishes evaluation of the Fundraising Preference Service

The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS), the service that allows members of the public to stop direct marketing communications fro...
Read more
News

Fundraising Regulator publishes fourth Annual Complaints Report

The Fundraising Regulator has published our fourth Annual Complaints Report, which analyses complaints we have received over the past year, alongside complaints reported by some of the UK’s largest ch...
Read more
News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (3 Nov 2020)

This advice was withdrawn in November 2020. In November 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
Read more
Comment

Four ways your charity can improve its fundraising reporting

Philip Satherley, former Policy Manager at the Fundraising Regulator, explains how complying with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 ca...
Read more
News

Fundraising Regulator publishes results of review into compliance with fundraising reporting requirements

The Fundraising Regulator has published the results of its latest review into charities’ compliance with the fundraising reporting requirements in Section 13 of the Charities (Protection and Social In...
Read more
Comment

WITHDRAWN Coronavirus (COVID-19): Supporting a safe and responsible return to fundraising

This advice was withdrawn. Priya Warner, former Head of Policy at the Fundraising Regulator, and Daniel Fluskey, Head of Policy and External Affairs at the Chartered Institute of Fundraising, explain ...
Read more
News

WITHDRAWN Coronavirus (COVID-19): Fundraising Regulator and Chartered Institute of Fundraising publish new guidance to support the return to public fundraising (June 2020)

This advice was withdrawn. In June 2020, the Fundraising Regulator and Chartered Institute of Fundraising published new guidance to support charitable fundraising organisations to return to in-person ...
Read more
Comment

WITHDRAWN Coronavirus (COVID-19): Setting up a Coronavirus appeal - what you need to know

This advice was withdrawn in 2022. Priya Warner, former Head of Policy, writes about what members of the public need to know when setting up a coronavirus appeal, to ensure your fundraising is legal a...
Read more
News

Fundraising Regulator appoints three new board members

The Fundraising Regulator has appointed three new members to its board for initial three-year terms; Guy Parker, Martin Price, and Reshard Auladin.
Read more
News

WITHDRAWN Coronavirus (COVID-19): Regulators urge safe giving as communities respond to Coronavirus pandemic

This advice was withdrawn in 2022. The Charity Commission and Fundraising Regulator today urged people to ‘give safely’ as people continue to respond with generosity in the current crisis.
Read more
News

WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Institute of Fundraising (March 2020)

This advice was withdrawn in March 2020. In March 2020, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
Read more
News

Fundraising Regulator’s registrant survey reveals that 92% of respondents engaged with the revised Code of Fundraising Practice

The Fundraising Regulator publishes findings from its first registrant survey.
Read more
News

Fundraising Regulator publishes Complaints Report 2018/19

The Fundraising Regulator publishes a report on fundraising complaints it received, and those reported by the charity sector, in 2018/19.
Read more
Comment

Refining our complaints process

Catherine Orr, Head of Casework, reflects upon the findings from our first external review and the learning that we have implemented as a result.
Read more
News

Fundraising Regulator commissions independent evaluation of the Fundraising Preference Service

The Fundraising Regulator has commissioned an independent evaluation of the Fundraising Preference Service (FPS) and is seeking the views of charities.
Read more