Responding to feedback from the sector from our levy review
Our Chair, Lord Toby Harris, discusses the outcome of our levy review, and our decision to increase the Fundraising Levy and registration fee following the review.
Developing a proportionate response to Fundraising Preference Service compliance
The Fundraising Preference Service has been helping people manage their communications with charities, and end contact with those that they no longer want to hear from. In 2020 we commissioned an inde...
Fundraising Regulator market inquiry findings urge charities to review their subcontracted face-to-face fundraising relationships
The Fundraising Regulator has published the findings of its first market inquiry into the use of subcontracting in face-to-face fundraising by charities and fundraising agencies.
Regulators urge safe giving to charities this Ramadan
Ramadan is a time of generosity and charitable giving amongst 3.9 million British Muslims, and it is vital that donations reach their intended good cause.
Changes to the way we report on complaints data from charities
In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
Update on our market inquiry into the use of subcontracting in face-to-face fundraising
Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
Public urged to donate safely this Christmas as it’s revealed £1.6m was lost to online charity fraud over the past year
The Fundraising Regulator, the Charity Commission for England and Wales, National Trading Standards and Action Fraud are joining forces to call on the public to give safely when donating online, as da...
Fundraising Regulator’s Annual Complaints Report finds complaints about online fundraising increased by 252% during the pandemic
The Fundraising Regulator has published our Annual Complaints Report, which analyses complaints we have received, alongside complaints reported by some of the UK’s largest charities between 1 April 20...
Alex Edmondson, Registration Service Manager at the Fundraising Regulator, explains how the fee structure for supporting the independent regulation of fundraising is calculated and how paying the levy...
Leaving nothing to chance: what you need to know about lottery, free draw and prize competition fundraising
Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator highlights some of the regulations fundraisers must follow when hosting a lottery, and things the public should be aware of when ...
WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (July 2021)
This advice was withdrawn in February 2022. In July 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
Reflecting on the past five years of fundraising and data protection regulation
Lord Toby Harris, Chair of the Fundraising Regulator and Elizabeth Denham CBE, the UK Information Commissioner, reflect on the past five years of fundraising and data protection regulation in the char...
Four small words of great significance: the key values of fundraising practice
Gavin Doyle, Policy and Standards Officer at the Fundraising Regulator, shares why the fundraising values are essential for creating a positive fundraising experience.
Catherine Orr, Head of Casework at the Fundraising Regulator, outlines our plans to develop a self-reporting pathway for organisations to follow when they identify that they may have breached the Code...
Amendment to standard 12.6.2 (free draws) of the Code of Fundraising Practice
The Fundraising Regulator will be making a minor change to the current wording of standard 12.6.2 in the Code of Fundraising Practice to reflect more accurately the legislation which underpins the sta...
WITHDRAWN Coronavirus (COVID-19): Fundraising Regulator and Chartered Institute of Fundraising publish new guidance to support the return of in-person events and community fundraising (April 2021)
This advice was withdrawn. The Fundraising Regulator and Chartered Institute of Fundraising have today published two new pieces of guidance to support charitable organisations as they plan their retur...
WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (April 2021)
This advice was withdrawn in July 2021. In April 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
WITHDRAWN Coronavirus (COVID-19): Regulating fundraising as pandemic restrictions ease
This advice was withdrawn in 2022. Charlotte Urwin, Head of Policy at the Fundraising Regulator, outlines the work we are doing to ensure that fundraisers have timely advice, as and when restrictions ...
Peter Lewis, former Chief Executive of the Chartered Institute of Fundraising, looks back at the five years since the Fundraising Regulator came into being, and how the fundraising sector and fundrais...
Fundraising Regulator publishes annual report and accounts for 1 September 2019 to 31 August 2020
Today we published our latest Annual Report and Accounts, which highlight how we reprioritised our work amid the unprecedented challenges facing the fundraising sector from March 2020 onwards.
WITHDRAWN Coronavirus (COVID-19): Statement from Fundraising Regulator and Chartered Institute of Fundraising (Jan 2021)
This advice was withdrawn in April 2021. In January 2021, the Fundraising Regulator and Chartered Institute of Fundraising issued a statement following UK government announcements.
Caroline Sefton, former Case Officer, and Rob Baker, Case Officer, write about how organisations can improve their complaint handling by apologising in an appropriate way.