News

Comment

Responding to feedback from the sector from our levy review

Our Chair, Lord Toby Harris, discusses the outcome of our levy review, and our decision to increase the Fundraising Levy and registration fee following the review.
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Comment

Developing a proportionate response to Fundraising Preference Service compliance

The Fundraising Preference Service has been helping people manage their communications with charities, and end contact with those that they no longer want to hear from. In 2020 we commissioned an inde...
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Comment

Changes to the way we report on complaints data from charities

In response to findings from our complaints handling survey last summer, we are pausing the collection of complaints data from charities that contribute to our Annual Complaints report. Find out more.
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Comment

Update on our market inquiry into the use of subcontracting in face-to-face fundraising

Our Head of Proactive Regulation and Projects Jim Tebbett provides an update on our market inquiry into the use of subcontracting in face-to-face fundraising and the workshops we ran with charities an...
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Comment

The Fundraising Levy and why it’s vital for self-regulation

Our Head of Finance Nick Allaway, who has been at the Fundraising Regulator since 2016, shares his thoughts on the history of the Fundraising Levy, why it’s vital for successful regulation of the fund...
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Comment

Insights from our Complaints Handling Survey 2023

Sara Asaria, Policy Officer at the Fundraising Regulator, discusses insights from our Complaints Handling Survey conducted in summer 2023.
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Comment

Charities urged to review their subcontracting relationships

Paul Winyard, Head of Policy at the Fundraising Regulator, discusses recent issues related to the use of subcontracting by fundraising agencies and the risks trustees should be aware of.
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Comment

Learning from the code review 2022-24 information gathering process

Paul Winyard, Head of Policy at the Fundraising Regulator, shares more about the review of the Code of Fundraising Practice 2022-24 and what we learned from the public call for information and stakeho...
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Comment

Five fundraising best practice considerations when working with others

Catherine Orr, Head of Casework at the Fundraising Regulator, reflects on the results of a recent inquiry by the Charity Commission for England and Wales and the learning from this case about things t...
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Comment

Our regulatory remit and how we assess complaints

Catherine Orr, Head of Casework at the Fundraising Regulator, explains more about the way we assess the complaints we receive and how we respond to those outside our regulatory remit.
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Comment

Implementing the first phase of our equality, diversity and inclusion strategy

Lord Toby Harris, Chair of the Fundraising Regulator, reflects on progress made in implementing the first internal phase of our equality, diversity and inclusion (EDI) strategy.
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