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Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Alzheimer’s Society and REAL Fundraising: September 2019

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Investigation summary

East London Textiles, Leukaemia Care and Bliss: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

NSPCC and Clothes Aid: September 2019

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Investigation summary

Transformation for Veterans and ECS Textiles: September 2019

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Investigation summary

JustGiving: September 2019

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Investigation summary

Associated Country Women of the World: September 2019

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Investigation summary

The Salvation Army: September 2019

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Investigation summary

Macmillan Cancer Support: September 2019

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Investigation summary

National Deaf Children’s Society and Personal Fundraising Services: September 2019

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Closed consultation

Consultation on the Code of Fundraising Practice: closed February and March 2018

In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms.
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Publication

Complaints process

We investigate complaints about fundraising where these cannot be resolved by the organisations themselves.
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Publication

The role of the Fundraising Regulator: public awareness, trust and expectations

This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
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Publication

Mergers and deletions log - Code of Fundraising Practice 2019

Wondering where old sections of the code have gone? Find out what standards have been merged or deleted in this log.
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Publication

Registration and levy consultation paper: closed July 2016

In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This discussion paper was released in June 2016 and comments were invited until 22 July 2016.
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Publication

Code of Fundraising Practice: October 2019

Fundraising Regulator has launched a newly improved Code of Fundraising Practice which will come into effect in October 2019.
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Publication

Complaints report 2017/18

A report about complaints received by the Fundraising Regulator and the charity sector about fundraising, between 1 April 2017 and 31 August 2018.
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Investigation report

Decision: International Liberty Association

The Fundraising Regulator's decision following an investigation into the fundraising methods of International Liberty Association (ILA).
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Consultation response

Charities SORP Committee Governance Review 2018-19 - response from the Fundraising Regulator

A response from the Fundraising Regulator to the Charities SORP Committee Governance Review 2018-19.
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Publication

Annual reports and financial accounts 2017-18

Two annual reports and two sets of financial accounts covering 17 months of business for the Fundraising Regulator.
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Consultation response

ICO consultation on a direct marketing code of practice – response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioners Office consultation on a direct marketing code of practice.
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