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Fundraising Code
Using the code
Standards: All fundraising
1. Behaviour when fundraising
2. Responsibilities of charitable institutions and those who govern them
3. Processing personal data (information)
4. Processing donations
Standards: Working with others
5. Volunteers
6. Fundraising involving children
7. Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
8. Collecting money or other property
9. Fundraising communications and advertisements
10. Digital
11. Events
12. Lotteries, prize competitions and free draws
13. Grant-making bodies (including trusts and foundations)
14. Payroll giving and post-tax salary donations
15. Legacies
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Useful guidance, summaries of our investigations, and publications for donors and fundraisers.
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Investigation summary
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2024
2020
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2016
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Investigation summary
Investigation summary
Hospitals Charity: November 2023
A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
1 November 2023
Investigation summary
Princess Alice Hospice: October 2023
A summary of an investigation into Princess Alice Hospice.
9 October 2023
Investigation summary
National Deaf Children’s Society: June 2023
A summary of an investigation into National Deaf Children’s Society.
27 June 2023
Publication
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022
This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
9 January 2023
Publication
Complaints process
We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
11 October 2022
Publication
Code review 2022-24 public call for information: closed November 2022
This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future.
4 October 2022
Publication
Implementing the FPS evaluation recommendations
An overview of how the Fundraising Regulator has implemented the recommendations from the independent review of the Fundraising Preference Service.
20 April 2022
Publication
Our consultation policy and process
We are committed to engaging and consulting with the sector and public on important fundraising and regulatory issues.
25 September 2019
Publication
The role of the Fundraising Regulator: public awareness, trust and expectations
This research provides a snapshot of trust in fundraising and the impact the Fundraising Regulator has made in this area.
10 July 2019
Publication
Code of Fundraising Practice response paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
1 June 2019
Publication
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
1 September 2018
Publication
The Fundraising Promise
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
18 June 2018
Publication
Code of Fundraising Practice response paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...
1 June 2018
Publication
Code of Fundraising Practice response paper: closed December 2017
In the winter of 2017 we consulted on changes to the Code of Fundraising Practice. This response paper was released in February 2018.
1 February 2018
Publication
Code of Fundraising Practice consultation paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This discussion paper w...
1 February 2018
Publication
Registration and levy consultation response: closed July 2016
In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This response was released in August 2016.
24 August 2016
Publication
Registration and levy consultation paper: closed July 2016
In the summer of 2016 we consulted on arrangements for funding the Fundraising Regulator through a registration and levy system. This discussion paper was released in June 2016 and comments were invit...
22 July 2016
Fundraising Code
Using the code
Standards: All fundraising
Behaviour when fundraising
Responsibilities of charitable institutions and those who govern them
Processing personal data (information)
Processing donations
Standards: Working with others
Volunteers
Fundraising involving children
Professional fundraisers, commercial participators and partners
Standards: Specific fundraising methods
Collecting money or other property
Fundraising communications and advertisements
Digital
Events
Lotteries, prize competitions and free draws
Grant-making bodies (including trusts and foundations)
Payroll giving and post-tax salary donations
Legacies
Index
Glossary
Complaints
Make a complaint
Complaints form
Investigations
Annual Complaints Report
Other organisations that can help
Registration
Charity registration
Non charity registration
Our fee structure
Log in
Guidance
Search our guidance
Fundraising topics
Code Advice Service
Proactive regulation
Webinars
Directory
FPS
Manage your communications
Access your suppressions
View FPS code breaches
More
Annual report
About us
Get involved
Latest news
Resource library
Self-reporting
Contact us
Work for us
Home