Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Hospitals Charity: November 2023

A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
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Investigation summary

Princess Alice Hospice: October 2023

A summary of an investigation into Princess Alice Hospice.
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Consultation response

Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
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Investigation summary

Inside Success Union CIC: March 2023

A summary of an investigation into Inside Success Union CIC.
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Webinar

Webinar: Handling complaints

This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
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Webinar

Webinar: Trustee responsibilities

This video is designed to help charities and trustees understand what charity trustee responsibilities are when it comes to fundraising.
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Webinar

Webinar: Introduction to the code

This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
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Consultation response

ICO draft Direct Marketing Code of Practice: response from the Fundraising Regulator 

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on the draft Direct Marketing Code of Practice.
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Consultation response

ICO GDPR consent guidance: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on GDPR consent guidance.
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