Resource library

Useful guidance, summaries of our investigations, and publications for donors and fundraisers.

Investigation summary

Hospitals Charity: November 2023

A summary of an investigation by the Fundraising Regulator into Hospitals Charity.
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Investigation summary

Princess Alice Hospice: October 2023

A summary of an investigation into Princess Alice Hospice.
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Closed consultation

Consultation on Code of Fundraising Practice: Closed 1 December 2023

The Fundraising Regulator has today announced the launch of a consultation as part of its ongoing review of the Code of Fundraising Practice.
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Closed consultation

Survey on sharing information about fundraising complaints: Closed August 2023

Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.
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Consultation response

Charity Commission for England and Wales consultation on draft social media guidance: response from the Fundraising Regulator

A response from the Fundraising Regulator to a consultation hosted by the Charity Commission for England and Wales’ on draft guidance for charities about their use of social media.
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Investigation

Leukaemia and Myeloma Research UK and Fundraising Support Ltd: March 2023

A summary of an investigation into Leukaemia and Myeloma Research UK (registered charity no. 1161622) and its agency Fundraising Support Ltd.
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Investigation summary

Inside Success Union CIC: March 2023

A summary of an investigation into Inside Success Union CIC.
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Guidance

Guidance for online fundraising platforms

This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
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Guidance

The Charities (Protection and Social Investment) Act 2016: Fundraising reporting requirements guidance

Guidance on complying with fundraising reporting requirements for charities which produce an annual report and their trustees.
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Publication

The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of July 2022

This research reviews how charities are complying with the fundraising reporting requirements of the Charities (Protection and Social Investment) Act 2016, as of July 2022.
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Publication

An external review of our casework: 2021

An executive summary of an external review of the Fundraising Regulator’s casework conducted in 2021.
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Investigation summary

Operation Smile UK: December 2021

Read the investigation summary.
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Investigation summary

Asian Foundation for Help: December 2021

Read the investigation summary.
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Investigation summary

The Humanitarian and Saving Lives Trust: December 2021

Read the investigation summary.
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Investigation summary

The Wildheart Trust: December 2021

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Investigation summary

JNF Charitable Trust: December 2021

Read the investigation summary.
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Consultation response

DCMS consultation on data protection: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Department for Digital, Culture, Media & Sport (DCMS) on a public consultation on reforms to the UK’s data protection regime.
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Guidance

Key behaviours expected of fundraisers: guidance for fundraisers

This guidance is intended to help any person or organisation fundraising, or planning to fundraise, in the UK for a charitable cause to comply with the standards set out in the Code of Fundraising Pra...
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Guidance

Key behaviours you should expect from fundraisers: advice for the public

The following information is designed to help you understand the fundraising standards you can expect when you are asked to donate.
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Guidance

Charity bags: guidance for fundraisers

This guidance is intended to support charities and the companies they work with to understand the legal requirements and regulatory standards expected of them when distributing and collecting charity ...
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Consultation response

CAP and BCAP consultation on stricter rules for gambling ads: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) on changes to their rules and guidance on gambling a...
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Publication

Unacceptable behaviour policy

This policy explains what we mean by unacceptable behaviour and how we will manage this.
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Consultation response

ICO consultation on a direct marketing code of practice: response from the Fundraising Regulator

A response from the Fundraising Regulator to the Information Commissioner's Office (ICO) consultation on a direct marketing code of practice.
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Consultation response

Consultation on the charity digital code: response from the Fundraising Regulator

A response from the Fundraising Regulator to the steering group of organisations consulting on the Charity Digital Code of Practice.
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