Many charities use individuals' personal data to better target their fundraising communications and maintain supporter records. The General Data Protection Regulation (enacted in the UK as the Data...

Many charitable fundraisers promote their cause through a webpage on an online giving platform. These pages can be a cost effective way to raise public awareness quickly and make a cause visible to a ...

Street and private site fundraising allows charities to engage with supporters face-to-face in their local high street or shopping centre. Many of the donations received in this way are regular gifts,...

Legacy fundraising is the practice of asking individuals to leave a gift to a charity in their Will. Legacies can be a sensitive issue for individuals and their families. So fundraisers need to ensure...

The main duty of trustees is to advance the purposes of the charity and to always act in the charity’s best interest. Trustees need to ensure that the charity’s assets and resources are only used for ...

Volunteers play an important part in fundraising and supporting charitable giving. They host community events, carry out street collections, raise funds online and take part in challenge events to sup...

‘Lottery’ is a broad term and includes many types of event, such as raffles, tombolas and sweepstakes. As a rule, however, a lottery is a game where you pay to enter, there is at least one prize, and ...

Door-to-door collections allow charities to engage with supporters in their community at a time when they are at home. Many donations received in this way are regular gifts, so it also helps charities...

Charities publicise their cause in many different ways, including TV, radio, print, posters, online display, leaflets/brochures and direct marketing. Whatever method is used, fundraisers must be sensi...

There are many sources of funding available for charities through grant makers, trusts and foundations. Most of these will grant funding according to specific criteria, for example specifying that a p...

The Fundraising Regulator helps to protect the public from poor fundraising practices. We encourage fundraisers to comply with the standards in the Code of Fundraising Practice and investigate complai...

We understand that there may be occasions when you may not be happy with the service you have received. If our service has failed to meet your expectations, we ask that you let us know. We will try to...

Organisations that carry out charitable fundraising in England, Wales or Northern Ireland can apply to register with the Fundraising Regulator.

Information about our social media accounts and how we manage them.

Our privacy policy sets out how we use personal data, what data is collected, where it is held and how to access information about this.

If your complaint is not about charitable fundraising in England, Wales and Northern Ireland, these other organisations may be able to help you.

Our monthly newsletter contains information about our regulatory activity, which includes news, guidance, consultations, research, investigations and events.

Bucket or cash collections allow charities to collect high volumes of smaller, one-off contributions and to raise awareness of their cause. For donors, bucket collections are a chance to engage wi...

You can get in touch with the Fundraising Regulator by email, phone, writing to us or completing one of our online forms.

Find out if we are able to investigate your complaint about charitable fundraising.