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Fundraising Regulator privacy policy
Our privacy policy sets out how we use personal data, what data is collected, where it is held and how to access information about this.
Other organisations that can help
If your complaint is not about charitable fundraising in England, Wales and Northern Ireland, these other organisations may be able to help you.
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Our monthly newsletter contains information about our regulatory activity, which includes news, guidance, consultations, research, investigations and events.
Cash collections
Bucket or cash collections allow charities to collect high volumes of smaller, one-off contributions and to raise awareness of their cause. For donors, bucket collections are a chance to engage wi...
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You can get in touch with the Fundraising Regulator by email, phone, writing to us or completing one of our online forms.
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Find out if we are able to investigate your complaint about charitable fundraising.

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Fundraising Regulator
50 Featherstone Street,
London, EC1Y 8RT

0300 999 3407

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© 2025 Fundraising Regulator is a company limited by guarantee (no. 10016446) in England and Wales. Our registered office address is 50 Featherstone Street, London, EC1Y 8RT.

  • Home
  • About us
    • Our staff
    • Our board
    • Our committees
    • Corporate publications
    • Our governance
    • Memorandums of Understanding
    • 5 years of effective regulation
  • Our services
    • Complaints and investigations
    • The Fundraising Badge
    • Register with us
    • Get involved
    • Proactive regulation
    • Fundraising preference Service
  • About fundraising
    • Directory of registered organisations
    • Fundraising topics
    • Resource library
    • Code Advice Service
    • Annual Complaints Report
  • Fundraising Code
    • Using the code
    • Standards: All fundraising
      • Behaviour when fundraising
      • Responsibilities of charitable institutions and those who govern them
      • Processing personal data (information)
      • Processing donations
    • Standards: Working with others
      • Volunteers
      • Fundraising involving children
      • Professional fundraisers, commercial participators and partners
    • Standards: Specific fundraising methods
      • Collecting money or other property
      • Fundraising communications and advertisements
      • Digital
      • Events
      • Lotteries, prize competitions and free draws
      • Grant-making bodies (including trusts and foundations)
      • Payroll giving and post-tax salary donations
      • Legacies
    • Index
    • Glossary