Survey on sharing information about fundraising complaints: Closed August 2023
Help us identify where we may need to review our reporting on fundraising complaints data from charities by taking part in this survey on sharing information about fundraising complaints.
This guidance represents the minimum standard of information we would expect donors to see to be able to make an informed decision to donate through an online fundraising platform.
This video is designed to help charities understand how they should manage the handling of fundraising complaints and use learning from complaints to help them with future fundraising activity.
This video is designed to help charities and trustees understand what the code is, who it applies to, what the code covers and how to use the code, both online and offline.
Consultation on the Code of Fundraising Practice: closed November 2018
In the autumn of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code.
Consultation on the Code of Fundraising Practice: closed April 2017
In the spring of 2017 we consulted on changes to the Code of Fundraising Practice, with a specific focus on monitoring arrangements between charities and third parties, oversight of fundraising activi...