We are committed to engaging with the sector and the public on important fundraising and regulatory matters so that our decisions are well informed, and evidence based.
We investigate complaints about charitable fundraising where the fundraising has caused harm or has the potential to cause harm. We do this by considering whether the fundraising is compliant with the...
This section sets out standards to avoid undue influence and pressure in relation to gifts in wills, and managing conflicts of interest while being sensitive to the wishes of the testator.
13. Grant-making bodies (including trusts and foundations)
This section includes standards about applying for, receiving and using grants available to fund projects that meet charitable, philanthropic or benevolent purposes.
This section sets out the responsibilities for running a lottery, prize competition or free draw for charitable purposes and underlines the need to follow any gambling regulations that may apply.
This section contains standards for fundraising events (including challenge events) in the UK or overseas, including obtaining permissions, safety and managing risks responsibly.
This section includes standards for emails and messages to mobile devices, as well as online fundraising platforms, including telling donors about how you will use their data and any fees charged.
This section covers standards related to marketing your campaign, outlining the importance of appropriately communicating with your audience so that donors can make an informed decision.
This section covers collections of money or other property (including goods and regular gifts) for charitable institutions, whether carried out on the street, house-to-house or on private sites.
7. Professional fundraisers, commercial participators and partners
This section includes what needs to be set out as part of fundraising agreements and what paid third-party fundraisers must say to donors when fundraising on behalf of a charitable institution.
The Code of Fundraising Practice sets the standards that apply to fundraising carried out by all charitable institutions and third party fundraisers in the UK.
2. Responsibilities of charitable institutions and those who govern them
This section sets out the standards in relation to risk assessments, complaints-handling procedures and making sure charitable institutions use donations for the purposes for which they are given.