How fundraisers approaching households are expected to behave. It includes:
1. approaching households respectfully;
2. the time of day that fundraisers may knock; and
3. fundraisers' responsibilities regarding no-cold-calling zones and door stickers.
The aim of our 2016-18 Business Plan is to establish and deliver, in the public interest, fair, robust, values-led regulation to ensure that good practice in fundraising is promoted and upheld throughout the sector.
A report on complaints received by charities about fundraising in 2016
In May 2017 the Fundraising Regulator published a report on complaints received by charities about fundraising in 2016. We gathered information from a range of charities about the number of complaints they received about fundraising and the amount of fundraising activity they undertook in 2016.
The charities (protection and social investment) Act 2016
This page provides guidance on the Charities (Protection and Social Investment) Act 2016 which came into force July 2016, with some provisions coming into force on 1st November 2016. See our Frequently Asked Questions for further information on fundraiser responsibilities in relation to the Act.