Key questions you should ask when donating to an online fundraising appeal
Although most appeals are genuine, you should take care when donating through a platform so that you can be sure that your donations go to a legitimate cause, and that they are used for the purpose yo...
We consider complaints about charitable fundraising where these cannot be resolved by the organisations themselves. Our casework process outlines our approach.
Code review 2022-24 public call for information: closed November 2022
This call for information seeks views on how the Code of Fundraising Practice can be improved so that it provides an effective regulatory framework, now and in the future.
This guidance is designed to highlight important points to consider before setting up a fundraising appeal to ensure your fundraising is legal and ethical, and has the best chance of success.
This advice sets out what you need to know if you receive a charity bag and want to donate in this way. We also set out what you can do make it clear you do not wish to receive charity bags.
The Fundraising Regulator has published an independent evaluation of the Fundraising Preference Service (FPS). This is the first review of its kind since the Fundraising Regulator set the FPS up in 20...
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of June 2020
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of June 2020.
Survey of Fundraising Regulator registrants 2019/20
In November 2019, we carried out an anonymous survey of our registrants. The results provide an important evidence base for our work in the year ahead and beyond.
The Charities (Protection and Social Investment) Act 2016: an analysis of compliance with fundraising reporting as of April 2019
This research analysis evaluates how charities are adapting to the fundraising reporting requirements of The Charities (Protection and Social Investment) Act 2016, as of April 2019.
Code of Fundraising Practice response paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This paper summarising our r...
Code of Fundraising Practice consultation paper: closed November 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on the style, presentation, clarity and accessibility of the code. This discussion paper was re...
Complaints handling guidance for charities and third-party fundraising organisations
Guidance to help fundraising organisations when dealing with complaints about fundraising, setting out how the Fundraising Regulator defines a complaint and how organisations are expected to handle th...
Telephone Preference Service (TPS) compliance checking: quick guide for fundraisers
Numbers listed on the Telephone Preference Service (TPS) register must not be called without consent. This quick guide is designed to help fundraising organisations understand when they need to check ...
This promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure the...
Code of Fundraising Practice response paper: closed February and March 2018
In the spring of 2018 we consulted on changes to the Code of Fundraising Practice, with a specific focus on complaints handing, TPS compliance and online fundraising platforms. This response paper was...